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Many projects get into trouble because business and IT seem to function like oil and water: co-existing without real communication or mutual understanding. As a direct result, misplaced expectations lead to cost overruns, late projects, and further deterioration of relations between the two groups.

Session Description: For the next IT failures town hall, former Ace Hardware CIO, Paul Ingevaldson, will lead a conversation on bridging the IT / business alignment gap. We'll discuss why the gap exists and explore practical steps to bring these two critical groups together to make your projects more successful.

Discussion Initiator: While CIO of Ace, Paul was simultaneously Senior Vice President of International, with P&L responsibility for stores in 70 countries, and he ran the company's Ace Canada subsidiary. Paul writes and speaks on IT and CIO issues, and enjoys teaching business users how to work effectively with IT.